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Foreword

Source: Foreword, page 4

Corporate social responsibility (CSR) is an explicit strategic choice for Rabobank Group.

CSR strategy and policy

Source: Chapter CSR strategy and policy, page 8

Serving the interests of customers is key in Rabobank's ambition statement. We do so by putting into practice our core values of respect, integrity, professionalism and sustainability.

Principles of corporate social responsibility

Source: Chapter CSR strategy and policy, page 8

We base our CSR policy on the Rabobank Group Code of Conduct, prevailing service provision principles and the Strategic Framework.

General service provision principles

Source: Chapter CSR strategy and policy, page 8

Rabobank Group has ratified a broad range of external guidelines that entail general service provision principles.

Food & Agribusiness Principles

Source: Chapter CSR strategy and policy, page 9

We started to define the Food & Agribusiness Principles in 2008 so as to steer our input into social issues in agricultural core markets. Five principles have now been formulated.

Strategic Framework

Source: Chapter CSR strategy and policy, page 9

Pursuing a sound CSR policy is an explicit strategic choice for Rabobank Group. We aspire to be among the Top 3 of sustainable banks globally.

Four central CSR themes

Source: Chapter CSR strategy and policy, page 9

Rabobank Group has defined four central themes in the Strategic Framework in order to give further body to the strategic choice for a sound CSR policy.

Theme 1: Introducing sustainability to food & agri chains

Source: Chapter CSR strategy and policy, page 9

Rabobank Group aims to introduce sustainability to food & agri chains by applying the five Food & Agribusiness Principles.

Theme 2: Encouraging new production methods and renewable energy sources

Source: Chapter CSR strategy and policy, page 9

Rabobank Group seeks to innovate production methods, and develop and use renewable energy...

Theme 3: Promoting economic participation and diversity

Source: Chapter CSR strategy and policy, page 10

Rabobank Group wants to create equal opportunities and economic participation for all people. This central theme is rooted in Rabobank's cooperative history.